Please note: Some links in this page are only accessible to internal WFP users.
Process monitoring is one of the most important quality assurance checks of our operations. It enables WFP to detect problems and take action to solve issues and serve our beneficiaries better.
Process monitoring is the continuous monitoring of the implementation of WFP operations in the field. Things to examine include (1) how well activities are implemented in the field; (2) how compliant WFP offices and partners are with WFP guidelines and contract agreements; and (3) how accurate the information reported in partner and service provider reports is.
Process Monitoring Survey Templates
On this page you can find example templates with the minimum acceptable content for process monitoring questionnaires. The following process monitoring survey templates supersede previous versions of the “Process Monitoring Toolkit”. Each provides the minimum set of questions a country should include for process monitoring data collection. Users that want to build a survey for data collection purposes can refer directly to Survey Designer.
Instructions
Users who are unfamiliar with how to use the saved Survey Designer templates should watch this instructional video on how saved templates can be saved by Survey Designer users and customised in their own account:
In addition, here below are three different survey template types that serve different uses:
Building surveys for data collection:
“Survey Designer”: a ready to use “saved survey” directly in the Survey Designer platform with preselected minimum required process monitoring modules. WFP staff can save these questionnaires in their Survey Designer account, use them for data collection and customise them as they choose.
Sharing with external audiences:
PDF: a static version for DEMONSTRATION PURPOSES ONLY. It is not meant for data collection use and may be shared with external partners, donors and government counterparts.
Enketo preview: a dynamic version for DEMONSTRATION PURPOSES ONLY. This preview shows what the survey will look like in the data collection tool. It is not meant for data collection use and may be shared with external partners, donors and government counterparts.
Standard Monitoring Exercises
Distribution Monitoring (DM) (URT food, cash and commodity voucher): This survey is for monitoring at a distribution points/sites for unconditional resource transfers.
Building surveys: Survey Designer
For demo/sharing/preview: Demo Preview – PDF: English Arabic French Spanish
Post Distribution Monitoring (PDM) (Process only, Face to Face): This survey contains all Process Monitoring content for Post-Distribution household data collection. Users can add Outcome Monitoring content to this form in Survey Designer based on their programme design and CRF requirements.
Building surveys: Survey Designer
For demo/sharing/preview: Demo Preview – PDF: English Arabic French Spanish
Activity Implementation Monitoring (AIM)
Site Surveys for AIM
Nutrition AIM Site: This survey is for monitoring of Nutrition activity sites.
Building surveys: Survey Designer
For demo/sharing/preview: Demo Preview - PDF: English Arabic French Spanish
School-Based Programmes AIM Site: This survey is for monitoring of SBP activity sites with content on Food Safety and Quality.
Building surveys: Survey Designer
For demo/sharing/preview: Demo Preview - PDF: English Arabic French Spanish
PDMs/Household Surveys for AIM
Climate AIM Post-Distribution Monitoring (HH): This PDM survey is for follow-up with Households participating in Climate and Resilience activities.
Building surveys: Survey Designer
For demo/sharing/preview: Demo Preview - PDF: English Arabic French Spanish
School Based Programme AIM Post-Distribution Monitoring (HH): This PDM survey is for follow-up with Households participating in School-Based Programme activities.
Building surveys: Survey Designer
For demo/sharing/preview: Demo Preview - PDF: English Arabic French Spanish
Other Monitoring Exercises
Warehouse Monitoring: This survey is for monitoring of Cooperating Partner (CP) warehouses, led by Supply and Logistics teams and supported by M&E teams at country level.
Building surveys: Survey Designer
For demo/sharing/preview: Demo Preview - PDF: English Arabic French Spanish
Market Diversion Monitoring (MDM) (Pilot): This survey is for monitoring of markets/retailers within the vicinity of in-kind general food distributions. The purpose of the survey is to monitor for signs of potential food diversion.
IMPORTANT: the MDM survey makes use of external files. Please refer to the Additional Guidance below to ensure the forms works properly.
Building surveys: Survey Designer
Additional Guidance on External Files for Adoption: Webinar Guidance Deck Related MFI Guidance
For demo/sharing/preview: Demo Preview – PDF: English Arabic French Spanish
Process Monitoring Survey Webinar Series
This is a webinar series covering all the new Process Monitoring surveys available in Survey Designer. The recordings for upcoming webinars will be added and hosted here as they become available.
We have also compiled a list of FAQs, which we will update throughout the series.
If you and your office are interested in testing some of the newly developed surveys, please fill in the Expression of Interest form.
For more background on the broader development of the various Process Monitoring questionnaires, please feel free to watch our launch webinar from February or the presentation slides.
Please sign up for any webinars that may be of interest at our page on WFPGo or share our flyer with colleagues who may be interested.
Session 1: Post-Distribution Monitoring
Session 2: Distribution Monitoring
Session 3: Nutrition (Site) Activity Implementation Monitoring
Session 4: School-Based Programme (Site) Activity Implementation Monitoring
Session 5: Climate Post-Distribution Monitoring
Webinar AM/PM Presentation
Session 6: Warehouse Monitoring
Session 7: Market Diversion Monitoring
Session 8: School-Based Programme AIM Post-Distribution Monitoring
Survey Designer Process Monitoring Demos
The following videos are for new users to learn, step-by-step, how to build and properly complete the various Process Monitoring surveys in Survey Designer.
Using Pre-saved Templates
Standard pre-saved templates are available which users can import into their Survey Designer account for use and/or further customisation in Survey Designer. The below video details:
Demo - Using the Pre-saved Templates
Distribution Monitoring
View the demo below for a walkthrough on how to build a Distribution Monitoring questionnaire for your office in Survey Designer
Distribution Monitoring - Build.mp4
View the demo below for a walkthrough on how to complete a site Observation using the Distribution Monitoring questionnaire
Distribution Monitoring - Observation.mp4
View the demo below for a walkthrough on how to complete a Beneficiary Interview using the Distribution Monitoring questionnaire
Distribution Monitoring - Beneficiary Interview.mp4
View the demo below for a walkthrough on how to complete a Food Basket Monitoring measurement using the Distribution Monitoring questionnaire
Distribution Monitoring - Food Basket Monitoring.mp4
Post-Distribution Monitoring
View the demo below for a walkthrough on how to build a Post-Distribution Monitoring questionnaire (Under the Outcome Monitoring survey type in Survey Designer) for your office in Survey Designer
Post-Distribution Monitoring - Build.mp4
View the demo below for a walkthrough on how to complete a Beneficiary Interview using the Distribution Monitoring questionnaire